This order does not include bulbs.
If you have any questions about our products, please contact us and we will get back to you within 24 hours.
Please notice and understand that color difference and measurement discrepancy are unavoidable.
Well built, looks great. No notes. Confirm Purchase
These were so easy to install and the quality is better than I expected. Confirm Purchase
The quality and I mean quality is 1000 times better than what was here. The glass shade is hefty. It’s really nice, the metal components are also nicely made.I know the pictures show an extreme blank canvas but I’m planning on painting the stairwell in a deep burgundy so it should fit in nicely. Confirm Purchase
The glass is super durable and so pretty. So glad we got these! They really elevate the space! Confirm Purchase
The design is lovely, the brass tone has a warm antique finish and the shades are unique. Confirm Purchase
Such a fun way to add character into a room!The glass is thick and has lots of detail in it.The brass is matte and it’s exactly how the product photos are. Nothing about this sconce is plainly shaped. I love that! Overall a great piece to add to a space. Confirm Purchase
Stylish, eco-friendly, and versatile! I love that it’s made from recycled glass. I placed one in the bedroom and another in the bathroom, and both look fantastic. Confirm Purchase
Installation was straightforward and the brass finish is even prettier in person than in photos. It gives my bathroom a chic and welcoming vibe. Confirm Purchase
I purchased the double light version for my hallway, and it looks amazing! The glass texture diffuses the light beautifully, and it complements both modern and classic interiors. Confirm Purchase
This sconce is perfect above my vanity mirror. The light is soft but bright enough for daily use. The quality feels very solid and the recycled glass shade makes it unique. Confirm Purchase
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer free shipping to most countries such as UK, USA, Canada and Australia.
Delivery time = Process time ( order preparation )+ Shipping time.
(1) Free Shipping:
• Cost: Free
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries in Europe |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
(2) Fastest Shipping:
• Carrier: DHL/DPD
• Cost: €10 - €200 (Shipping costs vary depending on the number of products)
• Process Time: 1-3 days
• Shipping Time:
2-5 days: Germany
3-7 days: France, Spain, Italy, Nertherlands, Belgium, Poland, Sweden, Austria
6-10 days: Other European countries
Corresponding products: Specified products (For details, please refer to SKU information of each product page)
Note: Tariff-free
(3) Fast Shipping: only available to Norway, Iceland, Cyprus, Puerto Rico, Alaska and Hawaii:
• Cost: €100 per piece
• Process Time: 1-2 Weeks
• Shipping Time: 5-7 days
• Carrier Availability by Destination:
Norway, Iceland, Cyprus: UPS / DHL Express
Puerto Rico, Alaska, Hawaii: UPS / DHL Express / FedEx
In most cases, we will process and arrange shipment within 2-10 working days after receiving your order. Shipping time is 2-5 weeks, for the same country, shipping time varies from region to region.
• We offer free shipping on orders over $60 to most countries(except Norway, Iceland, Cyprus, Puerto Rico, Alaska, Hawaii). Due to current sad events we are unable to ship to Ukraine. We apologize for any inconvenience caused and thank you for your understanding.
• If the shipping address is in Norway, Iceland, Cyprus, Puerto Rico, Alaska, Hawaii, we need to charge a shipping fee of at least USD 118.
• If you still have questions or need to ship to other countries, please contact us for inquiries: [email protected]
>> Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken glass, dented shades or frames are not considered defective and cannot be returned. In this case, we will replace the glass or shades at no additional charge.If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.
About Product
1. Furniture Shipping
Please note: Due to the special ordering required for large furniture, the estimated delivery time is 6-8 weeks. For smaller furniture, the estimated delivery time is 2-4 weeks. If you have any questions about our shipping, please contact us at [email protected].
2. Can the lamp dimmable?
If the lamp uses bulb such as E27, E14, G9 and so on, you can choose a dimmable bulb, so that the lamp will be dimmable with your dimmable system. But if you don't have a dimmable system at home, please enquire us and we will customize the lamp for you.For the lamp with LED-chip, you are not able to change the light source inside, and mostly, we will offer warm light, cool light and dimmable version. If there is no dimmable version at the product page, please enquire us. We can make all lamps dimmable. If you have this need, don't hesitate to enquire us.
3. Can I have a longer cable?
We offer 150cm cable for most lamps. If you want a longer cable (within 800cm), please make a note when you place the order, we will extend the cable for free.
4. Does The Voltage Required By The Product I Purchased Match The Country Where I Am Located?
The voltage of our products will be adjusted according to your country as shown below.
110V-120V: USA, Canada, Mexico, Brazil, Japan.
220V-240V: UK, Australia, France, Netherlands, Italy, Germany, Spain, Norway, Ireland, Greece, Portugal, New Zealand, Belgium, South Africa, Egypt, Chile, Denmark, Singapore, Sweden, Israel, Switzerland.
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